Iowa School of Beauty reaffirms its commitment to comply with all applicable federal and state civil rights regulations and orders. 

ISB admits students without regard to age, sex, race, color, national and ethnic origin, handicap or religion, to all the rights, privileges, programs, and activities generally accorded or made available to students at the Schools. It does not discriminate on the basis of age, sex, race, color, national and ethnic origin, handicap or religion in administration of its educational policies, scholarship and loan programs, and other school-administered programs.

Iowa School of Beauty reserves the right, without notice, to modify the requirements for admissions or graduation; to change the arrangement or content of courses, the instructional method used, the tuition and other fees; to alter and regulation affecting the student body; to refuse admission or readmission to any student at any time, or to dismiss any student at any time, should it be in the best interest of ISB or the student to do so. It also reserves the same right as to any other material in the catalog. Any changes that might be made in the catalog are posted on the student bulletin board to advise enrolled student of the change.
Any information provided to applicants, enrollees or students is available in the language in which the course will be taught. All courses are taught in English.

Students who do not return from a leave of absence, are expelled, or withdraw from ISB may apply for re-entry into a program by making an appointment with the School Director. If approved for re-entry, the student needs to initiate the re-entry process with Admissions as if they are a new student. Students will be required to pay the prior enrollment balance owed prior to returning under the new enrollment. The student will be charged at the current hourly rate for the hours remaining in their chosen program plus any books or kit items they may need.  Students return at the same attendance and academic standing as their prior enrollment.

For graduates from ISB program(s), the graduate must have passed licensing examination in completed program(s) to apply for re-entry into another program at ISB.

Students in all courses receive grades in work performed in theory tests and practical application. Written tests are scored based on the percentage of correct responses on a scale from 0 to 100%. All tests must be passed with a minimum of 75%. Iowa School of Beauty has developed a rubric system for grading of our practical assessments. A rubric system ensures an objective form of grading by having a series of yes/no questions to determine a grade. Below is an example of a portion of an assessment:

Example

Was the entire face cleansed properly?
Yes No

Was the proper massage procedure followed?
Yes No

Was toner or astringent applied to the entire face, followed by the appropriate moisturizer?
Yes No

Was foundation applied over the entire face, and set with translucent powder?
Yes No

Was eyeshadow applied uniformly to both eyes?
Yes No

To pass a practical assessment, you must receive a score of at least 75%. A score of 74% or less requires a student to retake the assessment. In the above example, the score is calculated by totaling the number of questions circled “yes” and dividing by the total number of questions and taking that answer times 100 to find the percentage (4/5=.8 x100= 80%).

1. The applicant not accepted by the school shall be entitled to a refund of all monies paid (less non-refundable application fee).
2. If a student (or in the case of a student under legal age, his/her parent or guardian) cancels his/her enrollment and in writing requests his/her money back within three (3) business days of signing the contract, all monies collected shall be refunded (less non-refundable application fee). The cancellation date will be determined by the postmark on the written notification or the date said information is delivered to the school administrator/owner in person. This policy applies regardless of whether or not the student has actually started training.

3. If a student cancels his/her enrollment after three (3) business days of signing the agreement but prior to entering classes, he/she shall be entitled to a refund of all monies paid less the application fee of $100.00.
4. Pursuant to 34 CFR Section 668.22 of the Higher Education Act, Section 484B, “Return of Title IV Funds”, the school must calculate the amount of Title IV funds the student has earned at the time of withdrawal or termination from the school. This policy applies to ALL students. Title IV funds are funds received from one or more of the following programs: Pell Grant or Federal Direct Loans. This amount is based upon the length of time the student has completed in the payment period. After 60% of the payment period has been completed 100% of the Title IV funds may be retained. The school must return any portion of unearned Title IV funds for which the school is responsible. The school will advise the student of any amount of unearned Title IV grant aid that must be returned by the Student, if applicable.
5. The actual incurred institutional charges are determined by the tuition refund policy as established and governed by the State Law.
The School refund is based on the State of Iowa tuition refund Policy, Sec. 714.23, amended 12/2021. Iowa School of Beauty will refund all tuition charges to a student who withdraws within the first two weeks of instruction. Iowa School of Beauty shall make a pro rata refund of tuition charges to a student who terminates from any of the school’s programs after the first two calendar weeks in an amount that is not less than ninety-five percent of the amount of tuition charged to the student multiplied by the ratio of the number of scheduled clock hours remaining in the school period. If the student should terminate on or after 60% of the scheduled hours in the payment period, there is no refund.
If a student terminates their enrollment due to the student’s physical incapacity or the transfer of the student’s spouse employment to another city, the student will receive a refund of the tuition charges in an amount that equals the amount of tuition charged to the student multiplied by the ratio of the remaining number of scheduled clock hours in the school period to the total number of scheduled clock hours in the school period.
If the student or the spouse of a student (if the spouse has a dependent child) is a member of the Iowa National Guard or reserve forces of the United States is ordered to national guard duty or federal active duty, Iowa School of Beauty will withdraw from the student’s entire registration and issue a full refund of tuition and mandatory fees. Pursuant to Iowa policy§261.9
Refund policy is based on enrollment time. Enrollment time is defined as the time elapsed between the actual starting date and the date of the student’s last day of physical attendance in the school. For both of the above policies, termination shall occur upon a student’s last day of physical attendance in the school.

The refunds shall be paid to the appropriate agency, within forty-five (45) days following the student’s formal termination date. Formal termination date means the student or his/her guardian/parent must terminate their enrollment in person and sign a termination form or in writing. Termination shall occur upon a student’s last day of physical attendance in the school.
If a student is absent for fourteen (14) consecutive days, the school will conduct a formal termination at that time and refund to the appropriate agency within forty-five (45) days. If a student fails to return to school after a leave of absence, the school will conduct a formal termination and refund to the appropriate agency within forty-five (45) days of the scheduled leave of absence return date. If the school cancels a course and/or program and ceases to offer instruction after enrollment and instruction has begun, the school shall at its option:
1. Provide a pro-rata refund for students transferring to another school based on the hours accepted by the receiving school; or
2. Provide completion of the course/program; or
3. Participate in a teach-out agreement with another institution; or
4. Provide a full refund of all monies paid
If the school closes permanently and ceases to offer instruction after enrollment and instruction has begun, the school will, at its option:
1. Provide a pro-rata refund of tuition; or
2. Participate in a teach-out agreement with another institution The following items are not refundable after three (3) business days have elapsed after signing the enrollment agreement and after beginning classes: nonrefundable application fee, student equipment & textbooks, manuals, and notebooks. They become the property of the student.
ISB students are expected to seriously pursue their educational goals and conduct themselves in a manner that preserves an appropriate atmosphere of learning.
In compliance with Section 103 of the Veterans Benefits and Transition Act of 2018, Iowa School of Beauty will not impose a late fee, deny access to facilities or services, or assess any other penalty against a veteran or eligible dependent due to a late payment of tuition and/or fees from VA, so long as the payment is received by Iowa School of Beauty within 90 days after the date on which the School certifies or invoices for tuition and fees. This restriction does not apply in cases where the student owes additional payment to Iowa School of Beauty beyond the amount of the tuition and fee payment from the VA.

All students who enroll at ISB are expected to assume the responsibilities of citizenship in the Cosmetology campus community. As a student of this academic community, students are entitled to all the rights and protections enjoyed by other students of this community.

Membership of the Cosmetology community is purely voluntary and any student may choose to withdraw from it at any time that the obligations of membership seem disproportionate to the benefits. While enrolled, students are subject to the ISB authority which includes the prerogative to discipline or dismiss those whose conduct is in violation of ISB rules and regulations; this may result in probation, suspension, or termination. In all cases involving violations of ISB rules and regulations, appropriate hearing and appeal procedures are available.

The President of ISB or the designated delegates have the authority to establish and administer the disciplinary process.

• Clean your station each night (the whole station and chair). This is to be done even if you are in class or have not worked on a client all day. A staff member needs to check your station before leaving. Put away anything from dispense that you may have used.
• Duties- boards will be put out each day at 3:45. Make sure you check for 2 duties. Thursday evening the duty board will be out at 7:45 and Saturday boards will be out at 1:45.
• Lunches vary depending on class time. If you would like to change your lunch time of have run over with a client you need to speak to a staff member.
• Students are expected to maintain themselves in a dignified and professional manner when in the clinic area/lobby (entire school) and make themselves available for clinic assignments. Any student causing disruption on the clinic floor or at the front desk (entire school) will be sent home immediately.
• This may result in a 3-day suspension or more.
• Students may have a 15-minute break in the morning, a 15-minute break in the afternoon, and a 30-minute lunch. Students must check in at front desk when they return from lunch. The rest of the time students are to work on clients, level sheets or Theory work.
• If at any time a student refuses to do any clinic work, disciplinary action will be taken.
• Students are assigned a station and are expected to use and occupy the station they are assigned. For those not assigned to a station you must use a floater station each day and bring equipment back and forth.
• No personal items are permitted on the clinic floor. This includes and is not limited to pictures, nick-knacks, etc. in a station. Personal matters may not be discussed on the clinic floor. You are allowed 2 mannequins per station.
• Students are not allowed to loiter in the lobby.
• Students may use the school phone when approved by a staff member. Messages will be taken and given to the student. All personal calls must be made on breaks and lunch. No cell phones on the clinic floor, in the lobby, in the hallways or the classroom.
• Students assigned to the dispensary or to the front desk are not allowed to work on customers.
• If unusual circumstances warrant a change in this policy, it will be the decision of a staff member.
• No student is permitted to use the cash register except the person assigned to the desk.
• Personal services- All personal services are at the discretion of the Clinic Floor Coordinator or assigned staff member in charge. If you would like to participate in personal services, you must have either the Clinic Floor Coordinator or assigned staff member mark you off of the books. There are no personal services Fridays or Saturdays. You may get or give personal services if you are not on the “no personal services” list, in the dispense, or behind on your level sheet or tests.
• Students shall ask permission of an instructor before assisting a fellow student.
• SLEEPING is NOT permitted during school hours. Anyone caught LYING DOWN or SLEEPING will receive an automatic 3-day suspension.
• Students will not be called out of class or off of the clinic floor while doing an appointment for any reason other than an emergency.
• Eating and drinking is allowed in the student lounge only. No food or drink in the classroom or on the clinic floor.
• If you are leaving early, you must speak with a staff member to be marked out on the books, this should be done first thing in the morning.
• If you are calling in late in the morning or after lunch, you must speak to a staff member only. You are permitted two tardies per month. If late from lunch, you get 15 minutes.
• Esthetics Students must call the school by 9:30am Monday-Friday and be here by 11:00. Cosmetology students must call the school by 8:30am Monday-Friday and be here by 9:30. All students on Saturdays must call by 8:00am and be here by 8:30am. If you are going to be later than the times given, then you can only come in with a doctor’s note. You are to call if you are not coming into the school at all.
• Students must get a consultation with a staff member before performing a service on a client. A student must also have an instructor sign off on any work performed.
• When doing a chemical service such as a perm, color or relaxer, you must fill out the entire client card before getting final stamp.
• Esthetics students make sure all appropriate forms for all services are completely filled out before final stamp.
• NEVER LEAVE A CLIENT UNATTENDED.
• When attending Theory ALWAYS bring your books and writing utensils.
• ISB is a smoke-free facility.
• ISB has a No Tolerance policy concerning sexual harassment, stalking, bullying (electronic/verbal/physical), hate crimes, aggravated assault or theft.

Note: Violation of any of the above may result in disciplinary action or Termination.

1. School starts at (See start times for your class and location). All students are required to be in class or on the clinic floor at that time.
2. A student must attend school on a regular basis to maintain a standard rate of satisfactory progress (no less than 67%).
3. If for any reason a student is absent from school, it is the students’ responsibility to call in and speak to an Instructor before class start time in order for their absence to be excused. Disciplinary action by the Director may occur if a student fails to call in or if a student calls in and speaks to someone other than an Instructor.
4. Arrangements for time off of more than one day must be made in the office at least one day in advance. All absences will be noted in the appointment book and the daily call-in sheet.
5. Please try to schedule doctor appointments, personal business, and other appointments on days not scheduled.
6. If a student is leaving school any time prior to the scheduled end of the day, the Staff must be notified. When leaving early, it is the student’s responsibility to make sure their station is clean (regardless if they used it) and to see if they have an assigned duty.  Instructors will check to see if both have been completed before the student is dismissed.
7. The attendance policy for anyone receiving V.A. benefits is as follows: If a student misses seven (7) consecutive days, their V.A. benefits will be interrupted.  The student may be reinstated after counseling with the school Director concerning their progress.

Tardiness

1.  Students are allowed two (2) tardies per month, with no carryovers.  Students must call prior to their scheduled time.  Exceeding the two tardies per month may result in disciplinary action.
2. All students are expected to be punctual for classes, clinic work, and lunch breaks.

Tardiness in any of these areas will count against your monthly tardies.

3. Everyone is expected to be in class or on the clinic at start time of class. If you are not in the classroom or on the clinic floor at start time, you will be counted tardy. This tardy will count against your regular monthly tardies.
4. After the completion of basic training (for all courses except Massage Therapy), all students are required to attend practical class one day per week.  Your class day will be posted.  All students are required to be in the classroom by class start time.  If you are not in the classroom at the beginning of class with all the necessary equipment needed, you will be counted tardy.  Again, this will go against your tardies for the month.  If practical classes are missed, make-up work is required.

Time Clock

1. The time clock is to be used to record ALL HOURS. Students must punch in when they arrive and out when they leave.  Make-up hours are given with the approval of the Director.
2. While clocked in, all students are required to do assigned appointments. If you are unable to complete an appointment, an Instructor must be notified before the student is dismissed.
3. Students are not allowed to mark themselves out on the appointment book.
4. No one is dismissed from school until duties are completed and checked by an Instructor. No one is to leave until the scheduled end of the day unless they have made prior arrangements.  Credit is given only for time clocked.

Policy on Time Clock

1. Students will go directly to the time clock and punch in upon arrival at school.
2. Students will punch out when leaving. Early dismissals are to be approved by a staff member prior to punching out.
3. If a student forgets to clock in or out, it is the student’s responsibility to report it to the staff on that day and indicate what happened. If this can be confirmed, either by class attendance sheet or appointment book, corrected hours will be put in the computer at the end of the day.
4. An accumulated hours report will be generated on a weekly basis indicating the hours each student has been credited with for the week. The report will be handed out for students to review.  If a student disputes the number of hours shown, documentation must be provided (class attendance sheet, work schedule or appointment book) so the corrected hours can be credited.  This must be brought to the attention of Staff within one week of the report in order for the correction to be made, and must be initialed and dated by student and Director.

Additional Hours

Available after the completion of basic training in each course. See Director for details.

If a student is absenting for fourteen (14) consecutive calendar days without notice to the school, Iowa School of Beauty will conduct a formal termination at that time.  If applicable, refunds to the appropriate agencies will occur within forty-five (45) calendar days.

If a student fails to return to school after a leave of absence, the school will conduct a

formal termination and, if applicable, refunds to the appropriate agencies will occur within forty-five (45) calendar days of the scheduled leave of absence return date. Termination will be based on the students last day of physical attendance.

NOTE:  All student loan borrowers who fail to return from 180 day (6 month) Leave of Absence will forfeit their 6-month grace period. Therefore, loans will become due and payable to Loan Holder immediately.

Any equipment left at the school after a formal termination is no longer the responsibility of the school.  Equipment will be held at the school for thirty (30) days before disposition.

Theft of any kind may result in immediate termination.

1. A student may be granted a Leave of Absence (LOA) for circumstances beyond the control of the student. There must be a reasonable expectation that the student will return from the LOA.
2. The Leave of Absence must be a minimum of thirty (30) days and approved in writing, by the Director, prior to the LOA occurring.
3. Emergency LOA’s, without prior written request, may be granted due to unforeseen circumstances. The beginning date of the approved LOA would be determined by the school to be the first date the student was unable to attend the school.
4. ISB will not assess the student any additional instructional charges as a result of any approved Leave of Absence.
5. ISB will extend the students’ contract period by the same number of days taken for the Leave of Absence, and will also extend the maximum time frame of the program student is enrolled in.
6. In the case of a Leave of Absence, an Addendum will be signed and dated by the student and an ISB representative and attached to the original Enrollment Agreement     Contract.
7. A student granted a LOA that meets the criteria is not considered to have withdrawn, and no refund calculation is required at the time the LOA is granted.
8. a. Cosmetology Program:  Only one Leave of Absence is allowed in a twelve (12) month period. The maximum time frame is one hundred and eighty (180) days. *Exception:  The school will permit more than one Leave of Absence in a 12 month period provided that the total number of days of all LOA’s does not exceed 180 days in any 12-month period.
   b. The remaining programs are as follows:
   Massage Therapy:                                                                        30 days minimum and 65 days maximum
   Esthetics:                                                                                        30 days minimum and 60 days maximum
   Nail Technology:                                                                            30 days minimum and maximum
   Transfer students in Cosmetology program:                            30 days minimum and maximum=60% of contracted
9. Equipment left at the school during a Leave of Absence is NOT the responsibility of the school.

10. A student returning from a leave of absence or other official interruption of training will return to school in the same Satisfactory Academic Progress (SAP) status as prior to their departure.  If a student fails to return from a Leave of Absence, the school will terminate the enrollment contract immediately. All remaining charges due to the school will be the responsibility of the student.  If a student does not return from a LOA, the withdrawal date for the purpose of calculating a refund is the students last day of attendance.

This institution treats as an approved LOA:

One Leave of Absence subsequent to the initial LOA if the subsequent leave of absence does not exceed thirty (30) days and the institution determines from student/parent that the subsequent leave of absence is necessary due to unforeseen circumstances; OR Sequential LOA’s as approved leave of absence if the student can document that the LOA is for jury duty, military reasons, or circumstances covered under the Family and Medical Leave Act of 1993 (FMLA).

Leave of Absence Request forms are available from the Director or Financial Aid Administrator.

Iowa School of Beauty has a zero-tolerance policy on sexual harassment, sexual discrimination, which includes sexual misconduct.  This policy includes the following:

• Hostile environment caused by sexual harassment
• Sexual Assault
• Non-consensual sexual contact
• Non-consensual intercourse
• Domestic Violence
• Dating Violence
• Sexual Exploitation
• Stalking
• Retaliation
• Intimidation

Once a year, Iowa School of Beauty has the local authorities or other Crime Awareness agencies come to the institution and present a program to the staff and students concerning crime prevention, how to prevent sex offenses, and the procedure to follow when sex offenses occur along with other safety-related issues.  These groups discuss and promote the awareness of Violence Against Women including rape, acquaintance rape, and stalking and other forcible and non-forcible sex offenses.  This policy applies to all students and employees, regardless of sexual orientation or gender identity.   Iowa School of Beauty does not have on-campus counseling centers, we have a supplement listing of centers that victims of sexual offense may contact for assistance.

Reporting an Incident of Sexual Misconduct

When a victim tells a responsible staff member about an incident of sexual violence, the victim has the right to expect the school to take immediate and appropriate steps to investigate what happened and to resolve the matter promptly and equitably.  The following is the contact information for local law enforcement:

Des Moines

Des Moines Police Department: 515-283-4824 or 911

Urbandale Police Department: 515-278-3938 or 911

Ankeny

Ankeny Police Department: 515-286-3333 or 911

Marshalltown 

Marshalltown Police Department: 641-754-5725 or 911

Ottumwa

Ottumwa Police Department: 641-683-0661 or 911

Sioux City

Sioux City Police Department: 712-279-6960 or 911

The staff member must report to the Title IX Coordinator all relevant details about the alleged sexual violence shared by the victim and that the school will need to determine what happened-including the names of the victim and alleged perpetrator(s), any witnesses, and any other relevant facts, including the date, time and specific location of the alleged incident.  To the extent possible, information reported to a responsible staff member will be shared only with people responsible for handling the school’s response to the report.

A staff member should not share information with law enforcement without the victim’s consent or unless the victim has also reported the incident to law enforcement.  Before a victim reveals any information to a responsible employee, the employee should ensure that the victim understands the employee’s reporting obligations- and, if the victim wants to maintain confidentiality, direct the victim to confidential resources.

If the victim wants to tell the responsible employee what happened but also maintain confidentiality, the employee should tell the victim that the school will consider the request, but cannot guarantee that the school will be able to honor it.  In reporting the details of the incident to the Title IX Coordinator, the responsible employee will also inform the Coordinator of the victim’s request for confidentiality.  The employee is not to pressure the victim to request confidentiality but will honor and support the victim’s wishes, including for the school to fully investigate an incident.  By the same token, responsible employees will not pressure a victim to make a full report if the victim is not ready to do so.

NOTE:  If a victim discloses an incident to a responsible employee but wishes to maintain confidentiality or requests that no investigation into a particular incident be conducted or disciplinary action taken, the school must weigh that request against the school’s obligation to provide a safe, non-discriminatory environment for all students, including the victim. If the school honors the request for confidentiality, a victim must understand that the school’s ability to meaningfully investigate the incident and pursue disciplinary action against the alleged perpetrator(s) may be limited. Although rare, there are times when the school may not be able to honor a victim’s request in order to provide a safe, non-discriminatory environment for all students.

The school has designated the following individual(s) to evaluate requests for confidentiality once a responsible employee is on notice   of alleged sexual violence:

Jacque Adamson-Title IX Coordinator, Iowa School of Beauty

Andrew Oswald-President, Iowa School of Beauty

Kim Cox-Director, Iowa School of Beauty, Des Moines

Melanie Johnston-Director, Iowa School of Beauty, Marshalltown

Leslie Owens-Director, Iowa School of Beauty, Ottumwa

Marla Kollbaum-Director, Iowa School of Beauty, Sioux City

Danette Phillips– Directory, Iowa School of Beauty, Ankeny

When weighing a victim’s request for confidentiality or that no investigation or discipline be pursued, a range of factors will be considered, including the following:

• The increased risk that the alleged perpetrator will commit additional acts of sexual or other violence
• Whether there have been other sexual violence complaints about the same alleged perpetrator
• Whether the alleged perpetrator has a history of arrests or records from a prior school indicating a history of violence
• Whether the alleged perpetrator threatened further sexual violence or other violence against the victim or others
• Whether the sexual violence was committed by multiple perpetrators.
• Whether the sexual violence was perpetrated with a weapon.
• Whether the victim is a minor. Whether the school possesses other means to obtain relevant evidence of the sexual violence (e.g., security cameras or personnel, physical evidence).
• The victim’s report reveals a pattern of perpetration (e.g., via illicit use of drugs or alcohol) at a given location or by a particular group.

The presence of one or more of these factors could lead the school to investigate and, if appropriate, pursue disciplinary action.  If none of these factors is present, the school will likely respect the victim’s request for confidentiality.

If the school determines that it cannot maintain a victim’s confidentiality, the school will inform the victim prior to starting an investigation and will, to the extent possible, only share information with people responsible for handling the school’s response. The school will remain ever mindful of the victim’s well-being, and will take ongoing steps to protect the victim from retaliation or harm and work with the victim to create a safety plan. Retaliation against the victim, whether by students or school employees, will not be tolerated including for the alleged perpetrator pending the outcome of an investigation.  If the school determines that it cannot respect a victim’s request for confidentiality, the school will take immediate action as necessary to protect and assist the victim.